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Click the below listed Emergency Access details for the times when issues cannot wait and need on-the-spot attention.

Why ticket system?

  • Full documentation – keeps a record and speeds up future problem-solving.
  • Systematic – allows us to trace all issues and response times.
  • Not people-dependent – support continuity even with staff changes.
  • Improves service – helps analyze recurring issues across users.
  • Secure – reduces risk of sensitive information leaks.
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